"Olivia met me at the property for an inspection, she followed through promptly with an email and application form for me. Olivia was helpful and professional. I am hoping to rent through your agency as your agency does an outstanding job."
"I rented the Lebrina house for two years and most often communicated directly with Morgan. She also carried out house inspections. Morgan is not only prompt when actioning any requests I've had in relation to issues with the property, but has been friendly and considerate, especially over the time-frame of my having surgery and recuperating. Most importantly she listens and remembers. A great team player, I'd say. More generally, well done to the @home Property team."
"You are no doubt aware of “Moments of Truth” as they apply to a customer’s various interactions with a business. Can I say, that for this customer, every contact with your business, every 'moment of truth’, has far and away exceeded my expectations. Your staff are a credit to you, as is your business."
"I own a property that @home Property Management look after. Morgan and Casey do such a brilliant job! They have made what might have been a stressful experience very easy and stress free. @home has a wonderful team and everyone that works there is a delight to deal with. Thank you Morgan, Casey and the @home team!"
"We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home."
"This was my first time renting with any agency in Launceston and I have to say the team at @home were amazing and so very helpful and easy to deal with. Any issues that arose at the property they were always quick to reply and let me know what was happening. I was sad to not be able to find another rental Property with them but if I am ever looking again in the future they will be sure to be on top of my list. Thank you to Louise and Robyn who were my main contacts."
"I wanted to highlight how responsive and attentive Casey Reid has been in dealing with all manner of enquiries and requests my family and I have had in relation to the property we are renting in South Launceston."
"We are so impressed and grateful for the prompt response and resolution after we called about our hot water and back door key. The issues were dealt with immediately, and we were made to feel that we weren’t being a nuisance with the requests- it seemed to be no fuss at all. Thank you to our property manager and the owner of the house we’re renting."
"The service I have received from everyone I have dealt with from @home has been exceptional from start to finish. Everyone has been polite and efficient and have been a credit to the business. The communication has been great and what impresses me as it has not only been friendly it has been professional and professional is very important to me The business should be pleased and satisfied that their staff present exceptionally well and that is without exception Job well done"