Manage my property
Choosing @home Property to manage your investment is the first step in creating a positive experience from start to finish. We have the experience, systems, results and sustainable model to guide you and advise you every step of the way. Our purpose is to make you feel safe and secure in our hands.
Why choose us?
We take a proactive and personalised approach to all aspects of property management to ensure you get the most out of your investment. We take the time to understand your individual preferences to deliver the service you need from us. Our focus is 100% on property management, which means we achieve results unmatched by anyone in our local area.
Ultimate protection
Protecting you and your investment is our number one priority. Our role is to manage the risks and minimise costs. Combining an experienced property manager, quality systems, and a comprehensive insurance product will give you peace of mind.
A personal approach
We take a personal approach to property management. It is important that we understand your individual needs in order to deliver the service you expect. We are committed to providing solutions to all challenges to ensure that you feel at ease.
Proactive performance
Our proactive approach to reducing vacancy, close monitoring of market conditions, frequent rent reviews and advance renewal of tenancies will ultimately put more money in your pocket.
Value for money
Our fee structure allows us to maintain the resources, systems, training and skilled people to ensure that every possible management area is thorough, detailed and consistent. Our regular communication and guidance will give you confidence that your asset is safe in our care.
Obligation-free rental appraisal
We can provide an obligation-free, independent appraisal of your current property or potential purchase. We will prepare a detailed market report with comparable data and suburb profiles. We don't just guess what your property is worth. We provide accurate assessments based on real data to ensure that you achieve the highest possible rent in the shortest possible time.
Marketing your property
We believe the most effective type of marketing to reduce vacancy is the proactive kind. We get the job done smarter and faster and we have the results to prove it.
Personalised experience
Most real estate agents want to be different – we just want to be better. We tailor our service and personalise our approach to ensure each client has the best possible experience.
Results speak louder than words
2023 Spirit Super Business Excellence Awards
2022 Property Management Partners Awards – Medium Property Management Team of the Year
2020 REB Property Management Business of the Year
2019 PPM Property Manager of the Year - Morgan Walker
2019 Elite Agent – Top 50 Industry Influencer – Michelle Williams
What our clients say...
Wanted to say a huge thank you to Ceinwyn and the @Home team “my property manager” who has been looking after me as a landlord and my tenants. Her attention to detail is really appreciated, coupled with always being available to speak with. I know I could walk into any real estate office if I needed a property manager however what I’ve experienced so far, I would suggest they would be hard to beat – They are like a well-oiled machine
We are absolutely thrilled with the fantastic service that we are receiving from Morgan and Michelle. Always kept in the loop and really happy with the care, attention to detail and diligence of the girls. We feel very safe in their hands. So happy to have a tenant going in next week!
The fourth time we have engaged @home to manage our property. Morgan is most efficient, and quick in her response to any queries. Highly recommend @home for its professional and friendly service.
At Home is extremely responsive to any issues with our properties and makes us feel very relaxed about their management. We tried to manage them ourselves in the early years, then took them to a property manager, who provided sub-standard service. Subsequently, we moved to At Home. We would highly recommend At Home.
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.
I recently got a house from @home Property Management. When I went into the house for the first day, my property manager left me a welcome home gift with a lovely message. This is a very nice gesture I have ever gotten from any property management service. I did not look out for many houses. I really want a house near to my workplace. When I inspected the house and applied with a note of the reason why I need this house desperately, the property manager was very understanding, and the decision was made right after I put in my application. Their service is nice and quick. They are welcoming whenever I visit their office and treat us like their guest. All you need was a warm welcome at your new home and @home property complete that for me. Many thanks, @home Team.
