Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
Fantastic team and services, couldn't be happier!
The service has always been prompt and efficient with calls to my manager Maddie returned as soon as possible. When first putting the property up for lease I was guided all the way and frequently kept updated with progress being made. The tenant was chosen with my preferences in mind.
Morgan has always provided an outstanding service while managing my properties, reply to any enquires and dealing with any issues promptly. Living interstate can sometimes make renting your property out a stressful task, but in Morgan’s hands I have always had confidence that the right decision is being made with my best interests in mind. I’m very pleased to have Morgan dealing with my current and future business and believe the service I receive is second to none.
Firstly I would like to say thank to Morgan for being such a great Property Manager and looking after my property. With out a doubt the best service I've ever had from both Morgan and the team from @home. Morgan has been highly professional, competent, knowledgeable and have looked after both myself and my tenant and always worked towards a win win outcome for both of us. I think many people lack the understanding of how important it is to balance these relationships and the value it adds to all parties involved including yourself. Again thank you and hope I can be in a position to use your services in the future, but in the meantime I will be recommending yourself and @home to anyone looking for a Property Manager.
The team at @home are always happy to go the extra mile and provide the best service in property management I have received, they will always go the extra mile to ensure all your issues are resolved in a timely and friendly manner. Dealing with Casey has been a breeze. Casey has always made me feel understood and at ease with any issues that have arisen. I couldn't recommend this company enough for being real people and leaders in property management. Thank you @home team! I love the jelly beans! A nice touch.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
