Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
The team from @home are amazing! From applying to moving into my rental property and the ongoing service is impeccable. They are all so friendly and helpful. Getting something repaired or looked at is never a problem and attended to promptly. Very happy to be renting through @home
Fantastic team and services, couldn't be happier!
We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
I recently got a house from @home Property Management. When I went into the house for the first day, my property manager left me a welcome home gift with a lovely message. This is a very nice gesture I have ever gotten from any property management service. I did not look out for many houses. I really want a house near to my workplace. When I inspected the house and applied with a note of the reason why I need this house desperately, the property manager was very understanding, and the decision was made right after I put in my application. Their service is nice and quick. They are welcoming whenever I visit their office and treat us like their guest. All you need was a warm welcome at your new home and @home property complete that for me. Many thanks, @home Team.
I find Morgan to be so professional and mature beyond her years. She truly is the best the Property Manager I have ever dealt with. I can say that for the whole @home agency and really enjoy seeing the team work and camaraderie that exists among your team. @home looks like a great place to work, the team look like they enjoy it and it shows in the high quality service that they provide. This dynamic is missing in most organisations today.
I can highly recommend @home property management solutions. Olivia Hewson has had to deal with so many of my emails. I’m definitely not tech-savvy. She’s professional and lovely and knows her job well. Also, a team that looks smartly dressed is great to see. I absolutely love that you can apply online and it’s done. Well done team
