Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
Hi Michelle, Just a quick note to let you know we are extremely happy with Louise and the way she is managing our properties. Really appreciate Louise and her approach with both owner and tenant.
I normally don't respond in giving feedback on staff performance but I felt compelled to compliment you on the lovely young ladies in your team I have been dealing with, Olivia , Robyn and especially Jo, who put in the extra effort to give me help when requested. Beautiful well groomed professionals.
Our experience with Morgan over the last couple of years has by far been the singularly best Property Manager we have had in the 9 years we have been renting. She has been very professional with how she goes about all aspects of managing properties but also balances the professionalism with a wonderful caring and personable nature. I wanted to pass this on because most of the time people only point out things that they aren’t happy with, but I find it impossible not to say something about how good Morgan is at what she does. You are very lucky and should be very proud to have such a valuable member on your team, we consider ourselves very lucky to have her as our property manager.
I can highly recommend @home property management solutions. Olivia Hewson has had to deal with so many of my emails. I’m definitely not tech-savvy. She’s professional and lovely and knows her job well. Also, a team that looks smartly dressed is great to see. I absolutely love that you can apply online and it’s done. Well done team
The team from @home have made our first time renting out our house an absolute breeze. From the very first introduction, through to the regular check-ins, we have felt like our family home is in very safe hands. Their attention to detail and care for all clients is evident and very much appreciated. We could not recommend this team more.
The team at @home are always happy to go the extra mile and provide the best service in property management I have received, they will always go the extra mile to ensure all your issues are resolved in a timely and friendly manner. Dealing with Casey has been a breeze. Casey has always made me feel understood and at ease with any issues that have arisen. I couldn't recommend this company enough for being real people and leaders in property management. Thank you @home team! I love the jelly beans! A nice touch.
