Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I have been a tenant with @home for almost 12 months and have just signed another lease. I have found the staff friendly, professional and very helpful. It has been a wonderful stress free experience. Thank you for your excellent customer service and ongoing assistance. I would highly recommend @home.
What an outstanding team @home property are! We have relocated from Qld to Tasmania and without the support and assistance from the amazing team, securing a rental property prior to our arrival would not have been possible. Thank you so much for your warm & friendly welcome to our new home in beautiful Tasmania! Adam and Tracey C.
I have recommended At home property management to friends many times. I specifically ask them to ask for Morgan Walker, who is my property manager. She is approachable, extremely diligent, has an eye for detail and is always forthcoming with communication.
At Home is extremely responsive to any issues with our properties and makes us feel very relaxed about their management. We tried to manage them ourselves in the early years, then took them to a property manager, who provided sub-standard service. Subsequently, we moved to At Home. We would highly recommend At Home.
Michelle an her team are always accessible and easy to communicate with. The team always do their best to provide a better rental rate for investment properties. They also provide and advise on essential repairs with tradespeople they trust who are reliable and turn up on time. Michelle is down-to-earth and great to work with.
The girls have been sensational there, really taken the stress out of managing my property. Thanks to Morgan for her hard work, and to Jo and Michelle also for getting me to @home. Jo said she’d take all new clients out for Karaoke.
