Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
Since it started managing our property in 2017, At Home has always delivered a high standard of services. They are proactive in preventing potential issues and quick to identify and notify us of any issues needing attention. At Home is always prompt in responding to our emails and addressing any issues raised regarding our property. We've always felt our property is in very good hands with At Home. They're highly professional, proactive, and attentive to the management of the property. The standard of service is excellent, and they are always quick to adopt new ways of improving their service.
Have had my house with @home for nearly three years and never had a problem. It’s great that I can just go on with my busy life and not worry about my tenants and ensuring they are paying rent etc. all the ladies have been great to deal with and I would recommend them for your property for sure!
Thank you so much to @Home Property Management for services over the last three and a half years. They managed our rental professionally and were always prompt and responsive to any queries or items needing to be attended to in the house. Even though we were overseas, we had complete confidence in their service. We would highly recommend @Home Property.
I have been a tenant for 2 years with @home property. The whole team has been excellent to deal with. Very friendly, great communication and quick to solve any issues. The whole renting process was easy with them. I highly recommend them for either renting through or managing your rental property.
Wanted to say a huge thank you to Ceinwyn and the @Home team “my property manager” who has been looking after me as a landlord and my tenants. Her attention to detail is really appreciated, coupled with always being available to speak with. I know I could walk into any real estate office if I needed a property manager however what I’ve experienced so far, I would suggest they would be hard to beat – They are like a well-oiled machine
We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
