Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
The service I have received from everyone I have dealt with from @home has been exceptional from start to finish. Everyone has been polite and efficient and have been a credit to the business. The communication has been great and what impresses me as it has not only been friendly it has been professional and professional is very important to me The business should be pleased and satisfied that their staff present exceptionally well and that is without exception Job well done
The best property management company In Launceston. Have been an absolute pleasure dealing with @ home; nothing is a hassle, highly professional and most importantly personable which is rare. Would recommend them to both renters and homeowners.
The team at @home are always happy to go the extra mile and provide the best service in property management I have received, they will always go the extra mile to ensure all your issues are resolved in a timely and friendly manner. Dealing with Casey has been a breeze. Casey has always made me feel understood and at ease with any issues that have arisen. I couldn't recommend this company enough for being real people and leaders in property management. Thank you @home team! I love the jelly beans! A nice touch.
We have recently moved our rental property from an agent to @home Property Management and we only wish we had moved over sooner. We have received amazing service from Michelle, Louise, Robyn and Nikki, who have made the process so incredibly easy. Not only have they helped with locating trades but they have treated us like real people! Highly recommend making the move to experience real customer service!
As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
I normally don't respond in giving feedback on staff performance but I felt compelled to compliment you on the lovely young ladies in your team I have been dealing with, Olivia , Robyn and especially Jo, who put in the extra effort to give me help when requested. Beautiful well groomed professionals.
