Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I recently engaged @home to manage my property, and I couldn't be happier with the experience thus far! Working with a very short timeline (just weeks from Christmas as well), Michelle and her team did an incredible job at effectively and efficiently promoting my property and finding a fantastic tenant in less than one week. Every team member I've dealt with has been incredibly professional and helpful, and has made the process smooth and stress-free.
So grateful for Morgan and the team! As first time landlords, the process is very daunting but Morgan has been nothing but helpful and always responds so quickly! Thank you, we are so glad we have chosen this team.
What an outstanding team @home property are! We have relocated from Qld to Tasmania and without the support and assistance from the amazing team, securing a rental property prior to our arrival would not have been possible. Thank you so much for your warm & friendly welcome to our new home in beautiful Tasmania! Adam and Tracey C.
@home property has been managing my property for 14 years. There haven't been any major issues with tenants, and they have been very responsive to any issues raised by me or the tenants to achieve favourable results. I always receive great advice regarding rent reviews, and I have confidence that tenancy renewals are handled professionally.
Michelle an her team are always accessible and easy to communicate with. The team always do their best to provide a better rental rate for investment properties. They also provide and advise on essential repairs with tradespeople they trust who are reliable and turn up on time. Michelle is down-to-earth and great to work with.
Our experience with Morgan over the last couple of years has by far been the singularly best Property Manager we have had in the 9 years we have been renting. She has been very professional with how she goes about all aspects of managing properties but also balances the professionalism with a wonderful caring and personable nature. I wanted to pass this on because most of the time people only point out things that they aren’t happy with, but I find it impossible not to say something about how good Morgan is at what she does. You are very lucky and should be very proud to have such a valuable member on your team, we consider ourselves very lucky to have her as our property manager.
