Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I have just seen my property advertised and wanted to say the biggest thank you to you Olivia and the wider @home team. The photos look amazing. The property has never looked better. I’m taken back by how professional and caring the @home team is. Thank you for everything. I’m excited for next chapter with @home.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
Have had my house with @home for nearly three years and never had a problem. It’s great that I can just go on with my busy life and not worry about my tenants and ensuring they are paying rent etc. all the ladies have been great to deal with and I would recommend them for your property for sure!
The @home team are amazing. Sue and I have rented with @home over the last 5 years and found their services exceptional. The team are highly professional, friendly and very responsive to the tenant's needs. A special mention to Maddy Oliver, Olivia Steven, Ceinwyn Jones and Joanna Watson for all their kind help over the years and especially for keeping me in supply of jelly beans. A big thanks to the whole team at @home. Kind regards, Steve and Sue
Fantastic team and services, couldn't be happier!
Thank you for making our move much easier. It was wonderful to find a house that really suited us and to experience the professional but very friendly and approachable team at At Home. Thank you also for the lovely welcoming gift. I have been very impressed with your team !
