Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
The team at @Home has been so lovely. The service is very prompt and professional.I hear horror stories from friends about other real estate agencies and always recommend them to @Home without any hesitation.
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
I can highly recommend @home property management solutions. Olivia Hewson has had to deal with so many of my emails. I’m definitely not tech-savvy. She’s professional and lovely and knows her job well. Also, a team that looks smartly dressed is great to see. I absolutely love that you can apply online and it’s done. Well done team
I have been a tenant with @home for almost 12 months and have just signed another lease. I have found the staff friendly, professional and very helpful. It has been a wonderful stress free experience. Thank you for your excellent customer service and ongoing assistance. I would highly recommend @home.
Hi Michelle, Just a quick note to let you know we are extremely happy with Louise and the way she is managing our properties. Really appreciate Louise and her approach with both owner and tenant.
Casey has been my property manager now for a little over 5 months and everything is working great! Absolutely no hassle, everything is taken care of, set and forget! Would rate @home 10/10! Thanks so much for all your help and organisation
