Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
The quality of customer service from @home is TOPNOTCH! The staff are very approachable and communication is excellent. Highly recommended to give them a call for rentals.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
Absolutely faultless. Professional, reliable and trustworthy property management that gives us confidence and peace of mind.
I recently got a house from @home Property Management. When I went into the house for the first day, my property manager left me a welcome home gift with a lovely message. This is a very nice gesture I have ever gotten from any property management service. I did not look out for many houses. I really want a house near to my workplace. When I inspected the house and applied with a note of the reason why I need this house desperately, the property manager was very understanding, and the decision was made right after I put in my application. Their service is nice and quick. They are welcoming whenever I visit their office and treat us like their guest. All you need was a warm welcome at your new home and @home property complete that for me. Many thanks, @home Team.
The service I have received from everyone I have dealt with from @home has been exceptional from start to finish. Everyone has been polite and efficient and have been a credit to the business. The communication has been great and what impresses me as it has not only been friendly it has been professional and professional is very important to me The business should be pleased and satisfied that their staff present exceptionally well and that is without exception Job well done
I am very happy with all the staff at @home property they have enabled me to keep my mother's house as a rental even though I now live in Sydney. I know my property is well looked after and I am kept informed of any issues and receive assistance to rectify any problems.
