Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I recently got a house from @home Property Management. When I went into the house for the first day, my property manager left me a welcome home gift with a lovely message. This is a very nice gesture I have ever gotten from any property management service. I did not look out for many houses. I really want a house near to my workplace. When I inspected the house and applied with a note of the reason why I need this house desperately, the property manager was very understanding, and the decision was made right after I put in my application. Their service is nice and quick. They are welcoming whenever I visit their office and treat us like their guest. All you need was a warm welcome at your new home and @home property complete that for me. Many thanks, @home Team.
@home Property are the best in their field. Have been renting with them for 10 years and would not even consider renting with anyone else. Professional in every aspect. An absolute pleasure to deal with. They listen and are always quick to respond and genuinely care for their clients. The team are very knowledgeable and always aiming to go above and beyond. Highly recommend. 5 stars!
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
Michelle an her team are always accessible and easy to communicate with. The team always do their best to provide a better rental rate for investment properties. They also provide and advise on essential repairs with tradespeople they trust who are reliable and turn up on time. Michelle is down-to-earth and great to work with.
I normally don't respond in giving feedback on staff performance but I felt compelled to compliment you on the lovely young ladies in your team I have been dealing with, Olivia , Robyn and especially Jo, who put in the extra effort to give me help when requested. Beautiful well groomed professionals.
The team at @Home has been so lovely. The service is very prompt and professional.I hear horror stories from friends about other real estate agencies and always recommend them to @Home without any hesitation.
