We're here to help
We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.
Frequently asked questions
There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.
Feedback form
We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.
What our clients say...
We are absolutely thrilled with the fantastic service that we are receiving from Morgan and Michelle. Always kept in the loop and really happy with the care, attention to detail and diligence of the girls. We feel very safe in their hands. So happy to have a tenant going in next week!
Firstly I would like to say thank to Morgan for being such a great Property Manager and looking after my property. With out a doubt the best service I've ever had from both Morgan and the team from @home. Morgan has been highly professional, competent, knowledgeable and have looked after both myself and my tenant and always worked towards a win win outcome for both of us. I think many people lack the understanding of how important it is to balance these relationships and the value it adds to all parties involved including yourself. Again thank you and hope I can be in a position to use your services in the future, but in the meantime I will be recommending yourself and @home to anyone looking for a Property Manager.
We have recently moved our rental property from an agent to @home Property Management and we only wish we had moved over sooner. We have received amazing service from Michelle, Louise, Robyn and Nikki, who have made the process so incredibly easy. Not only have they helped with locating trades but they have treated us like real people! Highly recommend making the move to experience real customer service!
Casey has been my property manager now for a little over 5 months and everything is working great! Absolutely no hassle, everything is taken care of, set and forget! Would rate @home 10/10! Thanks so much for all your help and organisation
I have always had great service from @home. They are great communicators and prompt with replies. Always keeping me updated and onto issues efficiently. It’s so easy using them to manage our property.
I have recommended At home property management to friends many times. I specifically ask them to ask for Morgan Walker, who is my property manager. She is approachable, extremely diligent, has an eye for detail and is always forthcoming with communication.
