@home Rentals
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We're here to help 

We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.

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Frequently asked questions

There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.

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Feedback form

We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.

What our clients say...

Had a request today and rang the office and spoke with Bianca. Very accommodating and excellent phone manner. Deserved to be commented on. Genuinely highly recommended service in all aspects.
Linda Phillips
April 14 2021
Linda Phillips
The service has always been prompt and efficient with calls to my manager Maddie returned as soon as possible. When first putting the property up for lease I was guided all the way and frequently kept updated with progress being made. The tenant was chosen with my preferences in mind.
Angela de Reus
September 1 2022
Angela De Rues
I have just seen my property advertised and wanted to say the biggest thank you to you Olivia and the wider @home team. The photos look amazing. The property has never looked better. I’m taken back by how professional and caring the @home team is. Thank you for everything. I’m excited for next chapter with @home.
Jelena Sekanic
March 20 2018
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We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
Carly Lyon
October 13 2021
Carly
@home property has been managing my property for 14 years. There haven't been any major issues with tenants, and they have been very responsive to any issues raised by me or the tenants to achieve favourable results. I always receive great advice regarding rent reviews, and I have confidence that tenancy renewals are handled professionally.
Rita Napolitano
July 8 2024
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The service I have received from everyone I have dealt with from @home has been exceptional from start to finish. Everyone has been polite and efficient and have been a credit to the business. The communication has been great and what impresses me as it has not only been friendly it has been professional and professional is very important to me The business should be pleased and satisfied that their staff present exceptionally well and that is without exception Job well done
Jim Fauser
August 24 2021
Jim

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