@home Rentals
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We're here to help 

We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.

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Frequently asked questions

There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.

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Feedback form

We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.

What our clients say...

As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
Kirsten Duggan
January 27 2022
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I find Morgan to be so professional and mature beyond her years. She truly is the best the Property Manager I have ever dealt with. I can say that for the whole @home agency and really enjoy seeing the team work and camaraderie that exists among your team. @home looks like a great place to work, the team look like they enjoy it and it shows in the high quality service that they provide. This dynamic is missing in most organisations today.
Carlee Ryan
January 6 2021
Carlee ryan
Wanted to say a huge thank you to Ceinwyn and the @Home team “my property manager” who has been looking after me as a landlord and my tenants. Her attention to detail is really appreciated, coupled with always being available to speak with. I know I could walk into any real estate office if I needed a property manager however what I’ve experienced so far, I would suggest they would be hard to beat – They are like a well-oiled machine
Richard Sims
August 19 2021
Richard
@home Property are the best in their field. Have been renting with them for 10 years and would not even consider renting with anyone else. Professional in every aspect. An absolute pleasure to deal with. They listen and are always quick to respond and genuinely care for their clients. The team are very knowledgeable and always aiming to go above and beyond. Highly recommend. 5 stars!
Tracie Crothers
July 29 2021
Tracie Crothers
The fourth time we have engaged @home to manage our property. Morgan is most efficient, and quick in her response to any queries. Highly recommend @home for its professional and friendly service.
Vicki Fellows
April 1 2018
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Great to deal with, excellent communication. Fast to get issues fixed, highly recommend.
Georgia Wit
May 26 2022
Georgia Witt

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