We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.
There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.
We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
The best property management company In Launceston. Have been an absolute pleasure dealing with @ home; nothing is a hassle, highly professional and most importantly personable which is rare. Would recommend them to both renters and homeowners.
We have not rented a property for a very long time, however living on the east coast and our daughter and some of her friends attending college in Launceston, that has changed. We applied for a number of properties with a variety of agencies. However i can not recommend @home highly enough, Morgan & Olivia in particular. They listened to our requirement and needs, and although in the short term we had been unsuccessful they kept in touch until a wonderful alternative eventuated. Professional, courteous & efficient. Looking forward to a long and fruitful relationship for all parties.
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
First time I am renting with @Home and I have to say the team at @Home are Amazing. I am so grateful that I have got to rent the property with @Home. Olivia and all the staff working with @Home are wonderful, polite and easy to deal with. If you call them for any issue or inquiry, they are super kind and quick to reply and try to fix the problem asap. This is the best agency I have ever rented the property with.
Great to deal with, excellent communication. Fast to get issues fixed, highly recommend.