We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.
There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.
We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.
I am very happy with all the staff at @home property they have enabled me to keep my mother's house as a rental even though I now live in Sydney. I know my property is well looked after and I am kept informed of any issues and receive assistance to rectify any problems.
I find Morgan to be so professional and mature beyond her years. She truly is the best the Property Manager I have ever dealt with. I can say that for the whole @home agency and really enjoy seeing the team work and camaraderie that exists among your team. @home looks like a great place to work, the team look like they enjoy it and it shows in the high quality service that they provide. This dynamic is missing in most organisations today.
I would just like to say that my housemate and I have been so well looked after by Maddison. She has excellent communication skills and has made our moving into a new rental experience a delightful one. She is a gem and we just wanted to express our gratitude.
Firstly I would like to say thank to Morgan for being such a great Property Manager and looking after my property. With out a doubt the best service I've ever had from both Morgan and the team from @home. Morgan has been highly professional, competent, knowledgeable and have looked after both myself and my tenant and always worked towards a win win outcome for both of us. I think many people lack the understanding of how important it is to balance these relationships and the value it adds to all parties involved including yourself. Again thank you and hope I can be in a position to use your services in the future, but in the meantime I will be recommending yourself and @home to anyone looking for a Property Manager.
We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
I have been a tenant with @home for over three years now and have been really happy with their service. I find them really responsive to emails and requests and I feel that they do a wonderful job at balancing the tenant's needs with the owners. All of the agents we have had contact with have been friendly and helpful. I would definitely recommend @home to anyone!