We're here to help
We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.
Frequently asked questions
There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.
Feedback form
We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.
What our clients say...
Very professional and helpful. Nothing was an issue when it came to the property we rented. Thanks guys highly recommended the team at @Home.
The service has always been prompt and efficient with calls to my manager Maddie returned as soon as possible. When first putting the property up for lease I was guided all the way and frequently kept updated with progress being made. The tenant was chosen with my preferences in mind.
I can highly recommend @home property management solutions. Olivia Hewson has had to deal with so many of my emails. I’m definitely not tech-savvy. She’s professional and lovely and knows her job well. Also, a team that looks smartly dressed is great to see. I absolutely love that you can apply online and it’s done. Well done team
I own a property that @home Property Management look after. Morgan and Casey do such a brilliant job! They have made what might have been a stressful experience very easy and stress free. @home has a wonderful team and everyone that works there is a delight to deal with. Thank you Morgan, Casey and the @home team!
We are absolutely thrilled with the fantastic service that we are receiving from Morgan and Michelle. Always kept in the loop and really happy with the care, attention to detail and diligence of the girls. We feel very safe in their hands. So happy to have a tenant going in next week!
My partner and I were both looking for a place to rent for over 7 months, and after all the unsuccessful applications, we finally found our stay with @Home. Morgan was extremely helpful in this process and everything thus far has been very professional and we feel like we've really been taken care of. We couldn't be happier with our tenancy and we owe it all to Morgan, many, many thanks from both of us.
