We're here to help
We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.
Frequently asked questions
There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.
Feedback form
We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.
What our clients say...
The team at @home property are amazing, Casey and Maddie are extremely professional and treat you like friends, my rental property was transferred from another local property management agent who was just awful, if you are looking at renting a property or have one to manage look no further than @home you won’t be disappointed
I normally don't respond in giving feedback on staff performance but I felt compelled to compliment you on the lovely young ladies in your team I have been dealing with, Olivia , Robyn and especially Jo, who put in the extra effort to give me help when requested. Beautiful well groomed professionals.
Since it started managing our property in 2017, At Home has always delivered a high standard of services. They are proactive in preventing potential issues and quick to identify and notify us of any issues needing attention. At Home is always prompt in responding to our emails and addressing any issues raised regarding our property. We've always felt our property is in very good hands with At Home. They're highly professional, proactive, and attentive to the management of the property. The standard of service is excellent, and they are always quick to adopt new ways of improving their service.
Had a request today and rang the office and spoke with Bianca. Very accommodating and excellent phone manner. Deserved to be commented on. Genuinely highly recommended service in all aspects.
The fourth time we have engaged @home to manage our property. Morgan is most efficient, and quick in her response to any queries. Highly recommend @home for its professional and friendly service.
I would just like to say that my housemate and I have been so well looked after by Maddison. She has excellent communication skills and has made our moving into a new rental experience a delightful one. She is a gem and we just wanted to express our gratitude.
