@home Rentals
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We're here to help 

We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.

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Frequently asked questions

There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.

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Feedback form

We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.

What our clients say...

We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
Jessica Fontella
June 6 2022
Jessica Fontella
I have been a tenant with @home for almost 12 months and have just signed another lease. I have found the staff friendly, professional and very helpful. It has been a wonderful stress free experience. Thank you for your excellent customer service and ongoing assistance. I would highly recommend @home.
Graham Tudor
January 24 2022
Graham
I recently engaged @home to manage my property, and I couldn't be happier with the experience thus far! Working with a very short timeline (just weeks from Christmas as well), Michelle and her team did an incredible job at effectively and efficiently promoting my property and finding a fantastic tenant in less than one week. Every team member I've dealt with has been incredibly professional and helpful, and has made the process smooth and stress-free.
Nathan Woodland
February 18 2023
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I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
Spencer Barnes
February 24 2021
Spencer Barnes
Thank you so much to @Home Property Management for services over the last three and a half years. They managed our rental professionally and were always prompt and responsive to any queries or items needing to be attended to in the house. Even though we were overseas, we had complete confidence in their service. We would highly recommend @Home Property.
Angela Yore
September 13 2022
Angela Yore
Very professional and helpful. Nothing was an issue when it came to the property we rented. Thanks guys highly recommended the team at @Home.
Adam Lowe
May 19 2022
Adam Lowe

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