@home Rentals
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We're here to help 

We are constantly pursuing excellence in delivering our service to you. We want to ensure you have a positive experience, so we will always welcome your feedback. We promise to respond to all constructive feedback, focusing on providing solutions, not excuses.

Home Property Melanie Kate Photography 15

Frequently asked questions

There are a few common questions that we receive from clients and customers so we thought we would share a few. Always feel welcome to get in touch if you require more information.

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Feedback form

We aim to create a positive experience at every interaction with our clients and customers. We will always listen to your needs and provide the best possible solutions.

What our clients say...

As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
Kirsten Duggan
January 27 2022
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Hi Michelle, Just a quick note to let you know we are extremely happy with Louise and the way she is managing our properties. Really appreciate Louise and her approach with both owner and tenant.
Nathan Kitto
May 1 2022
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We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
Carly Lyon
October 13 2021
Carly
The team from @home have made our first time renting out our house an absolute breeze. From the very first introduction, through to the regular check-ins, we have felt like our family home is in very safe hands. Their attention to detail and care for all clients is evident and very much appreciated. We could not recommend this team more.
Vanessa Garrett
June 22 2022
Vanessa Garrat
The team from @home are amazing! From applying to moving into my rental property and the ongoing service is impeccable. They are all so friendly and helpful. Getting something repaired or looked at is never a problem and attended to promptly. Very happy to be renting through @home
Colin Donavan
March 22 2022
Colin D
All the staff at @home are amazing to deal with and obviously take pride in the work they do and the relationships they form with their clients. Awesome local business we’re glad to support!
Ebony Spangaro
February 7 2023
Ebony

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