Jo Watson
Front of House Manager - Team Mentor
We joke about Jo being "part of the furniture" because she has been with us from the very beginning, over 15 incredible years! But she is far from a bum in a chair! Jo has truly been the heart, soul and beautiful face of @home. Just ask our clients and customers. Jo never fails to leave a lasting impression with her warmth, reliability, and genuine care for people.
Always ready with a smile and the most contagious laugh, Jo is the friendly face who welcomes everyone through our front door. But behind the scenes, she’s the quiet achiever who keeps everything running smoothly, supporting our property managers with a huge list of tasks and ensuring the day flows effortlessly. There’s truly nothing Jo can’t do (apart from conflict - she likes everyone to be happy!).
Jo’s dedication goes far beyond answering calls and daily tasks. She has cultivated strong, lasting relationships with clients, customers, and her teammates. Her loyalty to @home’s culture and values and her commitment to exceptional service have earned her immense respect and admiration across the team, leading to her promotion to Team Mentor.
As a true ambassador of the @home brand, Jo embodies professionalism, integrity, and care. Her consistent efforts to uphold high standards and deliver a seamless experience are a key reason @home continues to lead in our industry.
Simply put, we’d be lost without Jo, and we know our clients and customers feel the same.
Qualification: Licensed Property Representative
