Testimonials 

"At Home is extremely responsive to any issues with our properties and makes us feel very relaxed about their management. We tried to manage them ourselves in the early years, then took them to a property manager, who provided sub-standard service. Subsequently, we moved to At Home. We would highly recommend At Home."

"@home property has been managing my property for 14 years. There haven't been any major issues with tenants, and they have been very responsive to any issues raised by me or the tenants to achieve favourable results. I always receive great advice regarding rent reviews, and I have confidence that tenancy renewals are handled professionally. "

"Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does."

"Since it started managing our property in 2017, At Home has always delivered a high standard of services. They are proactive in preventing potential issues and quick to identify and notify us of any issues needing attention. At Home is always prompt in responding to our emails and addressing any issues raised regarding our property. We've always felt our property is in very good hands with At Home. They're highly professional, proactive, and attentive to the management of the property. The standard of service is excellent, and they are always quick to adopt new ways of improving their service."

"Very impressed with how Ceinwyn and Matt have handled and supported a recent insurance issue with the property. Ceinwyn has gone above and beyond to try to settle the matter for the tenants and me.I have been investing in property for over 15 years; I have several investment properties right across Australia, and Ceinwyn is hands down the best person I've dealt with over that time. @home and Ceinwyn hold the gold standard for service from both a client and tenant perspective. @home should go national! All staff I have dealt with have been consistently courteous, professional and accommodating. Our tenant is also excellent, and we couldn’t be happier with how the property is managed and cared for"

"Michelle was absolutely fantastic with managing a building renovation project at our property prior to renting. Louise has been outstanding with regard to managing our properties, particularly lately with regard to a bathroom renovation. Louise is a superb communicator, and we deeply appreciate her proactive and common-sense approach. The team are reliable, pro-active, trustworthy, great communicators, great tradespeople and foremost value for money."

"They are always very professional and courteous, excellent with all correspondence, and very quick to respond to enquiries, emails, and telephone calls. It gives me peace of mind to know @home is on top of things with my investments."

"I don't have to think about my rentals at all, knowing that I will receive my money on time and that the properties are in good condition! Everyone I've dealt with has been easy to deal with. I am delighted with the service. "

"As mentioned above, Maddie has been amazing in her communication, contact and management of my property, the additional value adds you offer (online portal, property valuations etc) are very valuable and I appreciate the extra time you take in putting appropriate and high quality tenants into my property."