Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I have just seen my property advertised and wanted to say the biggest thank you to you Olivia and the wider @home team. The photos look amazing. The property has never looked better. I’m taken back by how professional and caring the @home team is. Thank you for everything. I’m excited for next chapter with @home.
I have recommended At home property management to friends many times. I specifically ask them to ask for Morgan Walker, who is my property manager. She is approachable, extremely diligent, has an eye for detail and is always forthcoming with communication.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
The fourth time we have engaged @home to manage our property. Morgan is most efficient, and quick in her response to any queries. Highly recommend @home for its professional and friendly service.
Casey has been my property manager now for a little over 5 months and everything is working great! Absolutely no hassle, everything is taken care of, set and forget! Would rate @home 10/10! Thanks so much for all your help and organisation
