Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
The team at @home are always happy to go the extra mile and provide the best service in property management I have received, they will always go the extra mile to ensure all your issues are resolved in a timely and friendly manner. Dealing with Casey has been a breeze. Casey has always made me feel understood and at ease with any issues that have arisen. I couldn't recommend this company enough for being real people and leaders in property management. Thank you @home team! I love the jelly beans! A nice touch.
Would recommend @home property to anyone looking for a property manager. They have been very professional, kind and understanding. Couldn't be happier with this company. Thank you again for making this a very easy transition.
I have been a tenant with @home for almost 12 months and have just signed another lease. I have found the staff friendly, professional and very helpful. It has been a wonderful stress free experience. Thank you for your excellent customer service and ongoing assistance. I would highly recommend @home.
The service has always been prompt and efficient with calls to my manager Maddie returned as soon as possible. When first putting the property up for lease I was guided all the way and frequently kept updated with progress being made. The tenant was chosen with my preferences in mind.
I recently engaged @home to manage my property, and I couldn't be happier with the experience thus far! Working with a very short timeline (just weeks from Christmas as well), Michelle and her team did an incredible job at effectively and efficiently promoting my property and finding a fantastic tenant in less than one week. Every team member I've dealt with has been incredibly professional and helpful, and has made the process smooth and stress-free.
