Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
We have not rented a property for a very long time, however living on the east coast and our daughter and some of her friends attending college in Launceston, that has changed. We applied for a number of properties with a variety of agencies. However i can not recommend @home highly enough, Morgan & Olivia in particular. They listened to our requirement and needs, and although in the short term we had been unsuccessful they kept in touch until a wonderful alternative eventuated. Professional, courteous & efficient. Looking forward to a long and fruitful relationship for all parties.
I normally don't respond in giving feedback on staff performance but I felt compelled to compliment you on the lovely young ladies in your team I have been dealing with, Olivia , Robyn and especially Jo, who put in the extra effort to give me help when requested. Beautiful well groomed professionals.
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
Had a request today and rang the office and spoke with Bianca. Very accommodating and excellent phone manner. Deserved to be commented on. Genuinely highly recommended service in all aspects.
I recently engaged @home to manage my property, and I couldn't be happier with the experience thus far! Working with a very short timeline (just weeks from Christmas as well), Michelle and her team did an incredible job at effectively and efficiently promoting my property and finding a fantastic tenant in less than one week. Every team member I've dealt with has been incredibly professional and helpful, and has made the process smooth and stress-free.
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.
