Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
My partner and I were both looking for a place to rent for over 7 months, and after all the unsuccessful applications, we finally found our stay with @Home. Morgan was extremely helpful in this process and everything thus far has been very professional and we feel like we've really been taken care of. We couldn't be happier with our tenancy and we owe it all to Morgan, many, many thanks from both of us.
The @home team are amazing. Sue and I have rented with @home over the last 5 years and found their services exceptional. The team are highly professional, friendly and very responsive to the tenant's needs. A special mention to Maddy Oliver, Olivia Steven, Ceinwyn Jones and Joanna Watson for all their kind help over the years and especially for keeping me in supply of jelly beans. A big thanks to the whole team at @home. Kind regards, Steve and Sue
All the staff at @home are amazing to deal with and obviously take pride in the work they do and the relationships they form with their clients. Awesome local business we’re glad to support!
I have been a tenant with @home for almost 12 months and have just signed another lease. I have found the staff friendly, professional and very helpful. It has been a wonderful stress free experience. Thank you for your excellent customer service and ongoing assistance. I would highly recommend @home.
We have not rented a property for a very long time, however living on the east coast and our daughter and some of her friends attending college in Launceston, that has changed. We applied for a number of properties with a variety of agencies. However i can not recommend @home highly enough, Morgan & Olivia in particular. They listened to our requirement and needs, and although in the short term we had been unsuccessful they kept in touch until a wonderful alternative eventuated. Professional, courteous & efficient. Looking forward to a long and fruitful relationship for all parties.
