Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
Since it started managing our property in 2017, At Home has always delivered a high standard of services. They are proactive in preventing potential issues and quick to identify and notify us of any issues needing attention. At Home is always prompt in responding to our emails and addressing any issues raised regarding our property. We've always felt our property is in very good hands with At Home. They're highly professional, proactive, and attentive to the management of the property. The standard of service is excellent, and they are always quick to adopt new ways of improving their service.
I recently got a house from @home Property Management. When I went into the house for the first day, my property manager left me a welcome home gift with a lovely message. This is a very nice gesture I have ever gotten from any property management service. I did not look out for many houses. I really want a house near to my workplace. When I inspected the house and applied with a note of the reason why I need this house desperately, the property manager was very understanding, and the decision was made right after I put in my application. Their service is nice and quick. They are welcoming whenever I visit their office and treat us like their guest. All you need was a warm welcome at your new home and @home property complete that for me. Many thanks, @home Team.
Morgan has always provided an outstanding service while managing my properties, reply to any enquires and dealing with any issues promptly. Living interstate can sometimes make renting your property out a stressful task, but in Morgan’s hands I have always had confidence that the right decision is being made with my best interests in mind. I’m very pleased to have Morgan dealing with my current and future business and believe the service I receive is second to none.
The team at @home are always happy to go the extra mile and provide the best service in property management I have received, they will always go the extra mile to ensure all your issues are resolved in a timely and friendly manner. Dealing with Casey has been a breeze. Casey has always made me feel understood and at ease with any issues that have arisen. I couldn't recommend this company enough for being real people and leaders in property management. Thank you @home team! I love the jelly beans! A nice touch.
Fantastic team and services, couldn't be happier!
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
