Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I have been a tenant with @home for almost 12 months and have just signed another lease. I have found the staff friendly, professional and very helpful. It has been a wonderful stress free experience. Thank you for your excellent customer service and ongoing assistance. I would highly recommend @home.
Since it started managing our property in 2017, At Home has always delivered a high standard of services. They are proactive in preventing potential issues and quick to identify and notify us of any issues needing attention. At Home is always prompt in responding to our emails and addressing any issues raised regarding our property. We've always felt our property is in very good hands with At Home. They're highly professional, proactive, and attentive to the management of the property. The standard of service is excellent, and they are always quick to adopt new ways of improving their service.
I have been a tenant for 2 years with @home property. The whole team has been excellent to deal with. Very friendly, great communication and quick to solve any issues. The whole renting process was easy with them. I highly recommend them for either renting through or managing your rental property.
The quality of customer service from @home is TOPNOTCH! The staff are very approachable and communication is excellent. Highly recommended to give them a call for rentals.
I recently engaged @home to manage my property, and I couldn't be happier with the experience thus far! Working with a very short timeline (just weeks from Christmas as well), Michelle and her team did an incredible job at effectively and efficiently promoting my property and finding a fantastic tenant in less than one week. Every team member I've dealt with has been incredibly professional and helpful, and has made the process smooth and stress-free.
Thank you for making our move much easier. It was wonderful to find a house that really suited us and to experience the professional but very friendly and approachable team at At Home. Thank you also for the lovely welcoming gift. I have been very impressed with your team !
