Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
The team from @home are amazing! From applying to moving into my rental property and the ongoing service is impeccable. They are all so friendly and helpful. Getting something repaired or looked at is never a problem and attended to promptly. Very happy to be renting through @home
The quality of customer service from @home is TOPNOTCH! The staff are very approachable and communication is excellent. Highly recommended to give them a call for rentals.
I would just like to say that my housemate and I have been so well looked after by Maddison. She has excellent communication skills and has made our moving into a new rental experience a delightful one. She is a gem and we just wanted to express our gratitude.
I have been a tenant with @home for over three years now and have been really happy with their service. I find them really responsive to emails and requests and I feel that they do a wonderful job at balancing the tenant's needs with the owners. All of the agents we have had contact with have been friendly and helpful. I would definitely recommend @home to anyone!
We are absolutely thrilled with the fantastic service that we are receiving from Morgan and Michelle. Always kept in the loop and really happy with the care, attention to detail and diligence of the girls. We feel very safe in their hands. So happy to have a tenant going in next week!
My partner and I were both looking for a place to rent for over 7 months, and after all the unsuccessful applications, we finally found our stay with @Home. Morgan was extremely helpful in this process and everything thus far has been very professional and we feel like we've really been taken care of. We couldn't be happier with our tenancy and we owe it all to Morgan, many, many thanks from both of us.
