Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
I have been a tenant for 2 years with @home property. The whole team has been excellent to deal with. Very friendly, great communication and quick to solve any issues. The whole renting process was easy with them. I highly recommend them for either renting through or managing your rental property.
Thank you so much to @Home Property Management for services over the last three and a half years. They managed our rental professionally and were always prompt and responsive to any queries or items needing to be attended to in the house. Even though we were overseas, we had complete confidence in their service. We would highly recommend @Home Property.
The quality of customer service from @home is TOPNOTCH! The staff are very approachable and communication is excellent. Highly recommended to give them a call for rentals.
Have had my house with @home for nearly three years and never had a problem. It’s great that I can just go on with my busy life and not worry about my tenants and ensuring they are paying rent etc. all the ladies have been great to deal with and I would recommend them for your property for sure!
The team at @home are always happy to go the extra mile and provide the best service in property management I have received, they will always go the extra mile to ensure all your issues are resolved in a timely and friendly manner. Dealing with Casey has been a breeze. Casey has always made me feel understood and at ease with any issues that have arisen. I couldn't recommend this company enough for being real people and leaders in property management. Thank you @home team! I love the jelly beans! A nice touch.
We have not rented a property for a very long time, however living on the east coast and our daughter and some of her friends attending college in Launceston, that has changed. We applied for a number of properties with a variety of agencies. However i can not recommend @home highly enough, Morgan & Olivia in particular. They listened to our requirement and needs, and although in the short term we had been unsuccessful they kept in touch until a wonderful alternative eventuated. Professional, courteous & efficient. Looking forward to a long and fruitful relationship for all parties.
