Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
We have recently moved our rental property from an agent to @home Property Management and we only wish we had moved over sooner. We have received amazing service from Michelle, Louise, Robyn and Nikki, who have made the process so incredibly easy. Not only have they helped with locating trades but they have treated us like real people! Highly recommend making the move to experience real customer service!
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
All the staff at @home are amazing to deal with and obviously take pride in the work they do and the relationships they form with their clients. Awesome local business we’re glad to support!
I have been a tenant for 2 years with @home property. The whole team has been excellent to deal with. Very friendly, great communication and quick to solve any issues. The whole renting process was easy with them. I highly recommend them for either renting through or managing your rental property.
So grateful for Morgan and the team! As first time landlords, the process is very daunting but Morgan has been nothing but helpful and always responds so quickly! Thank you, we are so glad we have chosen this team.
I recently engaged @home to manage my property, and I couldn't be happier with the experience thus far! Working with a very short timeline (just weeks from Christmas as well), Michelle and her team did an incredible job at effectively and efficiently promoting my property and finding a fantastic tenant in less than one week. Every team member I've dealt with has been incredibly professional and helpful, and has made the process smooth and stress-free.
