Our approach
Property management is all that we do, and we do it exceptionally well. Combining experience, systems, skills, and a sole focus means that we deliver unparalleled results. You and your investment are in safe hands with the team @home.
A personal approach
Property management is our only focus. Combining our experience, skilled people and highly effective systems set us apart from traditional real estate agencies. We tailor our service and personalise our approach to ensure each client has the best possible experience. We offer a safe solution to the highest standard of professionalism.
Our approach
Effective, customised communication
Our commitment is to provide unsurpassed property management services to our clients, underpinned by our commitment to effective, customised communication. We will keep you updated on all essential aspects of your investment and provide educated advice to ensure that you are represented in the best possible way.
Attention to detail
The most critical element of property management is attention to detail, particularly concerning property condition reports, inspections and tenant selection. The future of your investment depends on how thorough your property manager is when handling these key areas.
Results to prove it
Multiple national and local awards have acknowledged our office and individual team members. These awards highlight the results and standards that we set as industry leaders. The awards are not about us, they are evidence of our results, systems and commitment to excellence.
Proactive performance
Our systems take care of the processes while our team focus on you and your investment. We are constantly looking for new opportunities to improve the performance of your investment dollar. We are always a step ahead at every stage of the management to ensure your income is maximised and the risk is minimised.
What our clients say...
My partner and I were both looking for a place to rent for over 7 months, and after all the unsuccessful applications, we finally found our stay with @Home. Morgan was extremely helpful in this process and everything thus far has been very professional and we feel like we've really been taken care of. We couldn't be happier with our tenancy and we owe it all to Morgan, many, many thanks from both of us.
We have recently signed our new lease with @home. The process was a joy, we were approved fast with no mess around and the staff have all been lovely and a pleasure to deal with. We look forward to our onward journey with @home.
The service I have received from everyone I have dealt with from @home has been exceptional from start to finish. Everyone has been polite and efficient and have been a credit to the business. The communication has been great and what impresses me as it has not only been friendly it has been professional and professional is very important to me The business should be pleased and satisfied that their staff present exceptionally well and that is without exception Job well done
@home are an extremely professional team. They work quickly and efficiently regarding any query or issue! Always providing fully to the needs of their leaseholders in a timely and helpful manner. Wonderful service in all areas. Highly recommended!
I normally don't respond in giving feedback on staff performance but I felt compelled to compliment you on the lovely young ladies in your team I have been dealing with, Olivia , Robyn and especially Jo, who put in the extra effort to give me help when requested. Beautiful well groomed professionals.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
