Choosing @home Property to manage your investment is the first step in creating a positive experience from start to finish. We have the experience, systems, results and sustainable model to guide you and advise you every step of the way. Our purpose is to make you feel safe and secure in our hands.
We take a proactive and personalised approach to all aspects of property management to ensure you get the most out of your investment. We take the time to understand your individual preferences to deliver the service you need from us. Our focus is 100% on property management, which means we achieve results unmatched by anyone in our local area.
Protecting you and your investment is our number one priority. Our role is to manage the risks and minimise costs. Combining an experienced property manager, quality systems, and a comprehensive insurance product will give you peace of mind.
We take a personal approach to property management. It is important that we understand your individual needs in order to deliver the service you expect. We are committed to providing solutions to all challenges to ensure that you feel at ease.
Our proactive approach to reducing vacancy, close monitoring of market conditions, frequent rent reviews and advance renewal of tenancies will ultimately put more money in your pocket.
Our fee structure allows us to maintain the resources, systems, training and skilled people to ensure that every possible management area is thorough, detailed and consistent. Our regular communication and guidance will give you confidence that your asset is safe in our care.
We can provide an obligation-free, independent appraisal of your current property or potential purchase. We will prepare a detailed market report with comparable data and suburb profiles. We don't just guess what your property is worth. We provide accurate assessments based on real data to ensure that you achieve the highest possible rent in the shortest possible time.
We believe the most effective type of marketing to reduce vacancy is the proactive kind. We get the job done smarter and faster and we have the results to prove it.
Most real estate agents want to be different – we just want to be better. We tailor our service and personalise our approach to ensure each client has the best possible experience.
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.
I find Morgan to be so professional and mature beyond her years. She truly is the best the Property Manager I have ever dealt with. I can say that for the whole @home agency and really enjoy seeing the team work and camaraderie that exists among your team. @home looks like a great place to work, the team look like they enjoy it and it shows in the high quality service that they provide. This dynamic is missing in most organisations today.
Wanted to say a huge thank you to Ceinwyn and the @Home team “my property manager” who has been looking after me as a landlord and my tenants. Her attention to detail is really appreciated, coupled with always being available to speak with. I know I could walk into any real estate office if I needed a property manager however what I’ve experienced so far, I would suggest they would be hard to beat – They are like a well-oiled machine
As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
So grateful for Morgan and the team! As first time landlords, the process is very daunting but Morgan has been nothing but helpful and always responds so quickly! Thank you, we are so glad we have chosen this team.
Casey has been my property manager now for a little over 5 months and everything is working great! Absolutely no hassle, everything is taken care of, set and forget! Would rate @home 10/10! Thanks so much for all your help and organisation