Choosing @home Property to manage your investment is the first step in creating a positive experience from start to finish. We have the experience, systems, results and sustainable model to guide you and advise you every step of the way. Our purpose is to make you feel safe and secure in our hands.
We take a proactive and personalised approach to all aspects of property management to ensure you get the most out of your investment. We take the time to understand your individual preferences to deliver the service you need from us. Our focus is 100% on property management, which means we achieve results unmatched by anyone in our local area.
Protecting you and your investment is our number one priority. Our role is to manage the risks and minimise costs. Combining an experienced property manager, quality systems, and a comprehensive insurance product will give you peace of mind.
We take a personal approach to property management. It is important that we understand your individual needs in order to deliver the service you expect. We are committed to providing solutions to all challenges to ensure that you feel at ease.
Our proactive approach to reducing vacancy, close monitoring of market conditions, frequent rent reviews and advance renewal of tenancies will ultimately put more money in your pocket.
Our fee structure allows us to maintain the resources, systems, training and skilled people to ensure that every possible management area is thorough, detailed and consistent. Our regular communication and guidance will give you confidence that your asset is safe in our care.
We can provide an obligation-free, independent appraisal of your current property or potential purchase. We will prepare a detailed market report with comparable data and suburb profiles. We don't just guess what your property is worth. We provide accurate assessments based on real data to ensure that you achieve the highest possible rent in the shortest possible time.
We believe the most effective type of marketing to reduce vacancy is the proactive kind. We get the job done smarter and faster and we have the results to prove it.
Most real estate agents want to be different – we just want to be better. We tailor our service and personalise our approach to ensure each client has the best possible experience.
Firstly I would like to say thank to Morgan for being such a great Property Manager and looking after my property. With out a doubt the best service I've ever had from both Morgan and the team from @home. Morgan has been highly professional, competent, knowledgeable and have looked after both myself and my tenant and always worked towards a win win outcome for both of us. I think many people lack the understanding of how important it is to balance these relationships and the value it adds to all parties involved including yourself. Again thank you and hope I can be in a position to use your services in the future, but in the meantime I will be recommending yourself and @home to anyone looking for a Property Manager.
I am very happy with all the staff at @home property they have enabled me to keep my mother's house as a rental even though I now live in Sydney. I know my property is well looked after and I am kept informed of any issues and receive assistance to rectify any problems.
We would like to say thank you for the excellent job your team has been doing. Since moving to Launceston, we've experienced great customer service from the @home team. Every time we have requested something, we've received a prompt reply. Thanks Louise, Robyn and Bianca
Had a request today and rang the office and spoke with Bianca. Very accommodating and excellent phone manner. Deserved to be commented on. Genuinely highly recommended service in all aspects.
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.