Manage my property
Choosing @home Property to manage your investment is the first step in creating a positive experience from start to finish. We have the experience, systems, results and sustainable model to guide you and advise you every step of the way. Our purpose is to make you feel safe and secure in our hands.
Why choose us?
We take a proactive and personalised approach to all aspects of property management to ensure you get the most out of your investment. We take the time to understand your individual preferences to deliver the service you need from us. Our focus is 100% on property management, which means we achieve results unmatched by anyone in our local area.
Ultimate protection
Protecting you and your investment is our number one priority. Our role is to manage the risks and minimise costs. Combining an experienced property manager, quality systems, and a comprehensive insurance product will give you peace of mind.
A personal approach
We take a personal approach to property management. It is important that we understand your individual needs in order to deliver the service you expect. We are committed to providing solutions to all challenges to ensure that you feel at ease.
Proactive performance
Our proactive approach to reducing vacancy, close monitoring of market conditions, frequent rent reviews and advance renewal of tenancies will ultimately put more money in your pocket.
Value for money
Our fee structure allows us to maintain the resources, systems, training and skilled people to ensure that every possible management area is thorough, detailed and consistent. Our regular communication and guidance will give you confidence that your asset is safe in our care.
Obligation-free rental appraisal
We can provide an obligation-free, independent appraisal of your current property or potential purchase. We will prepare a detailed market report with comparable data and suburb profiles. We don't just guess what your property is worth. We provide accurate assessments based on real data to ensure that you achieve the highest possible rent in the shortest possible time.
Marketing your property
We believe the most effective type of marketing to reduce vacancy is the proactive kind. We get the job done smarter and faster and we have the results to prove it.
Personalised experience
Most real estate agents want to be different – we just want to be better. We tailor our service and personalise our approach to ensure each client has the best possible experience.
Results speak louder than words
2023 Spirit Super Business Excellence Awards
2022 Property Management Partners Awards – Medium Property Management Team of the Year
2020 REB Property Management Business of the Year
2019 PPM Property Manager of the Year - Morgan Walker
2019 Elite Agent – Top 50 Industry Influencer – Michelle Williams
What our clients say...
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.
The fourth time we have engaged @home to manage our property. Morgan is most efficient, and quick in her response to any queries. Highly recommend @home for its professional and friendly service.
First time I am renting with @Home and I have to say the team at @Home are Amazing. I am so grateful that I have got to rent the property with @Home. Olivia and all the staff working with @Home are wonderful, polite and easy to deal with. If you call them for any issue or inquiry, they are super kind and quick to reply and try to fix the problem asap. This is the best agency I have ever rented the property with.
I find Morgan to be so professional and mature beyond her years. She truly is the best the Property Manager I have ever dealt with. I can say that for the whole @home agency and really enjoy seeing the team work and camaraderie that exists among your team. @home looks like a great place to work, the team look like they enjoy it and it shows in the high quality service that they provide. This dynamic is missing in most organisations today.
Michelle an her team are always accessible and easy to communicate with. The team always do their best to provide a better rental rate for investment properties. They also provide and advise on essential repairs with tradespeople they trust who are reliable and turn up on time. Michelle is down-to-earth and great to work with.
As a tenant, I cannot complain at all about the service we have received from the @Home team. They have been friendly, helpful, organised and professional for the past 18 months. They are super responsive and have made the rental process so easy and stress-free for us. Thank you guys!
