Manage my property
Choosing @home Property to manage your investment is the first step in creating a positive experience from start to finish. We have the experience, systems, results and sustainable model to guide you and advise you every step of the way. Our purpose is to make you feel safe and secure in our hands.
Why choose us?
We take a proactive and personalised approach to all aspects of property management to ensure you get the most out of your investment. We take the time to understand your individual preferences to deliver the service you need from us. Our focus is 100% on property management, which means we achieve results unmatched by anyone in our local area.
Ultimate protection
Protecting you and your investment is our number one priority. Our role is to manage the risks and minimise costs. Combining an experienced property manager, quality systems, and a comprehensive insurance product will give you peace of mind.
A personal approach
We take a personal approach to property management. It is important that we understand your individual needs in order to deliver the service you expect. We are committed to providing solutions to all challenges to ensure that you feel at ease.
Proactive performance
Our proactive approach to reducing vacancy, close monitoring of market conditions, frequent rent reviews and advance renewal of tenancies will ultimately put more money in your pocket.
Value for money
Our fee structure allows us to maintain the resources, systems, training and skilled people to ensure that every possible management area is thorough, detailed and consistent. Our regular communication and guidance will give you confidence that your asset is safe in our care.
Obligation-free rental appraisal
We can provide an obligation-free, independent appraisal of your current property or potential purchase. We will prepare a detailed market report with comparable data and suburb profiles. We don't just guess what your property is worth. We provide accurate assessments based on real data to ensure that you achieve the highest possible rent in the shortest possible time.
Marketing your property
We believe the most effective type of marketing to reduce vacancy is the proactive kind. We get the job done smarter and faster and we have the results to prove it.
Personalised experience
Most real estate agents want to be different – we just want to be better. We tailor our service and personalise our approach to ensure each client has the best possible experience.
Results speak louder than words
2023 Spirit Super Business Excellence Awards
2022 Property Management Partners Awards – Medium Property Management Team of the Year
2020 REB Property Management Business of the Year
2019 PPM Property Manager of the Year - Morgan Walker
2019 Elite Agent – Top 50 Industry Influencer – Michelle Williams
What our clients say...
The @home team are amazing. Sue and I have rented with @home over the last 5 years and found their services exceptional. The team are highly professional, friendly and very responsive to the tenant's needs. A special mention to Maddy Oliver, Olivia Steven, Ceinwyn Jones and Joanna Watson for all their kind help over the years and especially for keeping me in supply of jelly beans. A big thanks to the whole team at @home. Kind regards, Steve and Sue
I have been a tenant with @home for over three years now and have been really happy with their service. I find them really responsive to emails and requests and I feel that they do a wonderful job at balancing the tenant's needs with the owners. All of the agents we have had contact with have been friendly and helpful. I would definitely recommend @home to anyone!
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.
Since it started managing our property in 2017, At Home has always delivered a high standard of services. They are proactive in preventing potential issues and quick to identify and notify us of any issues needing attention. At Home is always prompt in responding to our emails and addressing any issues raised regarding our property. We've always felt our property is in very good hands with At Home. They're highly professional, proactive, and attentive to the management of the property. The standard of service is excellent, and they are always quick to adopt new ways of improving their service.
The service has always been prompt and efficient with calls to my manager Maddie returned as soon as possible. When first putting the property up for lease I was guided all the way and frequently kept updated with progress being made. The tenant was chosen with my preferences in mind.
I am very happy with all the staff at @home property they have enabled me to keep my mother's house as a rental even though I now live in Sydney. I know my property is well looked after and I am kept informed of any issues and receive assistance to rectify any problems.
