Choosing @home Property to manage your investment is the first step in creating a positive experience from start to finish. We have the experience, systems, results and sustainable model to guide you and advise you every step of the way. Our purpose is to make you feel safe and secure in our hands.
We take a proactive and personalised approach to all aspects of property management to ensure you get the most out of your investment. We take the time to understand your individual preferences to deliver the service you need from us. Our focus is 100% on property management, which means we achieve results unmatched by anyone in our local area.
Protecting you and your investment is our number one priority. Our role is to manage the risks and minimise costs. Combining an experienced property manager, quality systems, and a comprehensive insurance product will give you peace of mind.
We take a personal approach to property management. It is important that we understand your individual needs in order to deliver the service you expect. We are committed to providing solutions to all challenges to ensure that you feel at ease.
Our proactive approach to reducing vacancy, close monitoring of market conditions, frequent rent reviews and advance renewal of tenancies will ultimately put more money in your pocket.
Our fee structure allows us to maintain the resources, systems, training and skilled people to ensure that every possible management area is thorough, detailed and consistent. Our regular communication and guidance will give you confidence that your asset is safe in our care.
We can provide an obligation-free, independent appraisal of your current property or potential purchase. We will prepare a detailed market report with comparable data and suburb profiles. We don't just guess what your property is worth. We provide accurate assessments based on real data to ensure that you achieve the highest possible rent in the shortest possible time.
We believe the most effective type of marketing to reduce vacancy is the proactive kind. We get the job done smarter and faster and we have the results to prove it.
Most real estate agents want to be different – we just want to be better. We tailor our service and personalise our approach to ensure each client has the best possible experience.
Peace of mind about our property - we know the @home team has very good attention to detail so we are confident any issues we need to be aware of will be identified. The team is also proactive and quick to communicate/respond when needed. Communication is a big reason why we are so impressed with @home. Ceinwyn is always proactive and responsive, and even when some issues may take a few months to resolve (e.g. waiting on the local council), we never feel the need to follow up or check in as we are confident Ceinwyn has it in hand and will communicate with us as soon as there is an update - and she always does.
I just wanted to touch base and let you know I met Olivia today, she did our quarterly inspection. I had a lovely chat with her and she was very personable and nice. I also thought she was very professional in the way she conducted the inspection, I hope this email helps shed light on yet another fantastic employee of @home Property Management. Thanks for your ongoing and consistent quality of service.
I find Morgan to be so professional and mature beyond her years. She truly is the best the Property Manager I have ever dealt with. I can say that for the whole @home agency and really enjoy seeing the team work and camaraderie that exists among your team. @home looks like a great place to work, the team look like they enjoy it and it shows in the high quality service that they provide. This dynamic is missing in most organisations today.
I have been a tenant with @home for over three years now and have been really happy with their service. I find them really responsive to emails and requests and I feel that they do a wonderful job at balancing the tenant's needs with the owners. All of the agents we have had contact with have been friendly and helpful. I would definitely recommend @home to anyone!
The @home team are amazing. Sue and I have rented with @home over the last 5 years and found their services exceptional. The team are highly professional, friendly and very responsive to the tenant's needs. A special mention to Maddy Oliver, Olivia Steven, Ceinwyn Jones and Joanna Watson for all their kind help over the years and especially for keeping me in supply of jelly beans. A big thanks to the whole team at @home. Kind regards, Steve and Sue
Great to deal with, excellent communication. Fast to get issues fixed, highly recommend.