Rental service with a difference
The customer service provided by Michelle and Matthew was outstanding. I work in in the Customer Service field and found the prompt and efficient service offered by all staff from @home highly commendable. I would not hesitate to recommend @home to any of my valued clients or friends.This is definitley a rental service with a difference! Miles ahead of all the other rental agencies leaving them sadly lacking. Well Done @home!!! Most Impressed!
A welcome treat
The chocolates on arrival were a lovely touch and a welcome treat after the dreaded task of unpacking in the rain! Thanks!
Excellent customer service
I have found everyone @home to be very friendly and professional. My email requests were answered promptly prior to arriving in Launceston. Customer service is excellent . I would recommend @home to prospective renters.
Prompt and pleasing service
As I have only rented for a few months I have no concerns and service has been excellent. Especially with regards to maintenance I am very pleased with the way @home has been promptly dealing with my requests.
Expedient professionalism
Each and very day is living a dream in this beautiful home. It is indeed a privilege to come home to a big slice of heaven and soak up one of the best views in Tassie! It’s reassuring to know as tenants with @home, if ever there was a problem it would be dealt with immediately, without ado! Some plumbing matters we had at the beginning were met with expediency and professionalism and with care and concern from the @home staff!
Extremely impressed
I am extremely impressed. Matt and Michelle knew what I was looking for and quickly notified me of availability. One look and I was hooked! They obviously have a flair for matching properties with tenants. I would absolutely recommend @home to those looking to rent in Launceston and to friends with investment properties. Great work guys!
How nice it was to deal with you
I would not hesitate to recommend @home to any of my valued clients or friends.This is definitley a rental service with a difference! Miles ahead of all the other rental agencies leaving them sadly lacking.
The best property management firm!
The best property management firm that I have dealt with so far! The process of application, approval, and signing the tenancy agreement was fast and efficient. The use of email correspondence made this process extremely easy. I was recommended @home because of their professionalism and have not been disappointed.
@home made me feel comfortable
Fantastic service – friendly people in all aspects, Person to person – excellent, Emails – excellent, prompt & friendly, Phone calls – prompt and friendly. All the staff and management @home made me feel comfortable and helped me find the perfect place in such a stressful and short timeline. Thank you.
A stress free experience
You have certainly delivered on the quality service that you promised, with each email and call being responded to promptly. We are confident that our investment is in safe hands.
Prompt & understanding
I am very happy with the prompt service and understanding of the staff @home. Everyone so far have been wonderful. They answered all of my questions and didn't rush the lease interview and were also very lovely. Michelle & Jo have been wonderful. Thank you.
Amazing kindness
Thankyou @home staff for the lovely flowers what a beautiful thing to come home to. You guys just keep amazing me with your kindness! Just another thing for me to brag to everyone about how lovely you guys are.
Exceptional service
The service provided by @home was, in our case, exceptional. Moving from Queensland with all negotiation being through our daughter in law, @home provided a truly efficient service.
Would recommend in a heartbeat!
The team @home are amazing! I have never received such great service and communications when renting a property and would recommend @home in a heartbeat to anyone who is wanting to rent. So happy that we’ve found another property to rent with you!
A wonderful approach
Just to let you know I've been dealing with Jo recently and wanted to say thank you to you andher for the wonderful approach. Always courteous, prompt and efficient. Cheers, Clive.
Thank you for the liaising
Thank you for the liaising that you do between us and the tenants, we really appreciate all of the work that you have done and are doing in managing our home. Kind regards, Marree.
Professional yet friendly services
Thanks @home for your professional, yet friendly, services. You are so easy to work with, even under pressure from all angles you treat everyone with respect.
The right choice
I would have to say I am very impressed with the quick result with finding a tenant – he sounds like he will be really good… My partner and I really appreciate what you have all done for us. We are so happy that we made the right choice and went with @home property management.
