Helpful & Knowledgeable
I dealt with Chelsea for the first time this morning and this proved to be an absolute pleasure. Chelsea was helpful, knowledgeable, prepared to spend time with me and had a lovely phone demeanor. (And I deal with quite a few real estate agencies).
Blown away
I was absolutely blown away at the kindness you expressed by sending such beautiful roses. They reminded me of our Wedding Day, that beautiful. We appreciate the gesture, and I will enjoy them each day. Regards Belinda and Sean.
Very focused, quick to act and very approachable
@home, as they seemed very focused, quick to act and very approachable. They moved into action and within two weeks, our place was attractively advertised and our new tenant was already moving through the rental process. We just sat back and everything fell into place very smoothly, which we really appreciated.
Endorsement
My wife Deb and I have a few houses rented out at the moment in different states. @home is by far the most professional managing agent we have dealt with.
Happy & impressed
I am so very happy and impressed with the service you and your team are providing. I've had experiences where it feels like once the contract has been signed, there has been no follow up on the duties of the managing agent, but @Home has been great, advising me of the work (statements, inspections, feedback etc) without any prompting. Thank you.
So pleased I changed to @home
It makes you feel good when your property is rented after a long time, even a better feeling when you change to a company that gets the job done in days! I am so pleased that I changed to @home property management. Thank you!
Nothing seems to be too much trouble
Nothing seems to be too much trouble, and apart from looking after our rental situations, maintenance etc, with impeccable efficiency, they have also been very willing to answer and solve our long range queries on a number of topics not necessarily in their normal run of operations.
Absolutely Stunned
I very much appreciate the meticulous care that your agency takes in doing these. It allows us to deal with maintenance issues that our tenants have not necessarily noticed (or thought important enough to report) before they become huge problems. You really are very good!
I felt welcome and valued
I felt welcome and valued by the friendly staff the minute I walked in the door. I had not seen inside my rental properties for over 10 years, so Michelle invited me along to their first inspection, which I really appreciated. I was concerned at the changeover from the previous property manager, but they did it all for me and it and made it seem easy!
Head & shoulders above the rest!
Head and Shoulders” above the other real estate agencies in Launceston. Their properties stand out from the rest and the staff with their friendly professional approach make you feel at ease. Moving house is never easy but with At Home it was made so much more enjoyable.
Efficiency & understanding
I would like to send an enormous thank you for fixing everything up for us today with regards to the heating, your efficiency and understanding was so much appreciated. You kept me filled in on everything, which made it so much more bearable, thank you so very, very much.
Faultless
I can confidently say that the work you have done for for me in letting my property at White street has been faultless.
Pleasant, professional and very encouraging
The prompt service that I receive when ever I have needed assistance or questions has been amazing. The team are always pleasant and professional and very encouraging. They always give me positive feedback following home inspections or ideas to ensure that my tenancy can continue.
They put customers first
We have only been dealing with At Home real estate for a short while, in this time they have been really good in providing us with great customer service, they have been great with communication when dealing with things like maintenance and so on. We hope to keep dealing with At home real estate as they are really lovely people who put their customers first.
The best real estate company
Thank you to your team for reletting the house so fast. You are indeed the best real estate company I have had dealings with (since i started renting 7 years ago). I think this has to do with your personal touch, so thank you for everything over the past year.
A total pleasure to deal with
@home property are always extremely professional, wonderfully efficient and a total pleasure to deal with. It is clear that they have complete passion for what they do and this is evidenced in every interaction with them. I would thoroughly recommend them to anyone looking for a rental property.
Head & shoulders above the rest
Thanks for all your great help in managing the property for us. You guys are truly head and shoulders above any other rental management outfit I have ever come dealt with!! I wish you operated down here in Hobart.
Happy tenants & happy clients
Thank you for your email, what a lovely kind gesture sending a birthday card and gift to our tenants. Not only do you have very happy tenants but very happy landlords who truly appreciate the care you take of my house and the fantastic management of my property buy your team. Many thanks.
Quick & professional
Thank you so much for helping us find and move into our new home so quickly and professionally. From first inspecting the property at 8:30am to signing the lease by 4:30pm on the same day to finding the welcome card and chocolates on the table has really impressed both of us. The prompt, friendly service has turned two customers into advocates.
First class service
First class service all the way and friendly people to speak to. Don’t change, stay the way you are!
