All general repairs and maintenance requests must be made in writing to our office. To make the process simple you can do this via our online form below. Please keep in mind that sometimes it is not possible to arrange specific times with tradespeople as they are often required to attend emergency repairs which take priority and may cause delays.
The quickest way to have repairs attended to is by allowing access for the tradespeople. You can do this by selecting the 'use agent keys' access option below. Please contact our office by phone for all urgent repairs.
Hi Michelle, I just wanted to say a big thank you to you and the team at @home property! You are by far the best real estate I've ever been with (I've been with 4 others in my 5 and a half years of renting) and I have been blown ...Read more away with your service! Mandy has been great in looking after us and I've been impressed that she always gets back to us with a same day response, even when she needs to contact the owner she has always gotten us an answer on the same day! It was fantastic recently when our fences and garage door were damaged in the storm, on that incredibly windy day and someone was able to come and mend them on the same day! The reception lady is always very friendly; it was great to have a personal appointment to view the property initially, which made it feel very comfortable and a lot less competitive; and it was great that you could make time for us to come in and sign our lease on a Saturday. I also really enjoyed our jellybeans from our last inspection! All these little things certainly count and set you apart. I could not recommend @home highly enough! Thanks again for taking such good care of us! Warmest regards, Jocelyn Jones