All interactions with @home staff have been an absolute pleasure. From our first inspection of the property with Matthew, to the administrative assistance from Chelsea, to the delightful meeting with Naomi to sign the lease and finally our ongoing interaction with our Property Manager, Caitlin - each of these staff ...Read more members have been professional, efficient, friendly and courteous. We were apprehensive about the task of locating a suitable home for our family upon our relocation from South Australia, however, the @home team have made each step of the process enjoyable. In our past experience, property managers have not always extended the level of dignity and respect that we would want. This is not a reflection of any issues with our tenancies, but more reflective of how we have been treated as tenants. It has been very rewarding to be treated so well by the @home team. This began when Matthew was so accommodating of us not having immediate access to required documentation whilst our belongings were still in transit. Upon having our application accepted, Chelsea warmly congratulated us as we arrived to sign the lease - this was a lovely gesture and something that assured us again that our experience with @home was going to be very positive. Naomi was extremely friendly and just as excited for us to be signing the lease. She explained relevant details and conveyed additional information in an efficient manner. Whilst we have not yet met our Property Manager, Caitlin, in person, all interactions with her via phone and email have been warm and professional. We look forward to our ongoing interaction with the @home team and wish to thank them for all they have done to make our transition to Tasmania a smooth one.