All general repairs and maintenance requests must be made in writing to our office. To make the process simple you can do this via our online form below. Please keep in mind that sometimes it is not possible to arrange specific times with tradespeople as they are often required to attend emergency repairs which take priority and may cause delays.

The quickest way to have repairs attended to is by allowing access for the tradespeople. You can do this by selecting the 'use agent keys' access option below. Please contact our office by phone for all urgent repairs.

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Urgent:

Urgent repairs will be actioned immediately on notification. If you have not heard from our office within 30 minutes of your submission, please call 6334 4433 to report the urgent repair directly.

Access with office keys:

I agree to allow your contractor access with office keys to attend the repairs as soon as approval is provided by the owner.

Call to arrange access:

Often contractors are called to urgent and emergency repairs, making it difficult to arrange specific times. If you choose this option it may delay the repairs being attended.

Text to confirm access:

We will text you with a notification of a date our contractor will attend once we have the owner's approval. Please note that we are unable to confirm an exact time.