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Hi Michelle, I just wanted to drop a line to say how happy I am with the service I have recently received from @home. The property that we are staying at has recently been affected by the floods, with all of our downstairs carpet flooding and needing to be pulled ...Read more up and dried etc. I messaged my property manager out of hours and she was more than happy to help. The next day she informed me that someone would be coming out to dry it within a day or so. As of today, carpet is all dry and has been re-layed. I can't express how satisfied i am with your customer service. With what could have been a huge inconvenience, has been just a minor hiccup that has been promptly fixed.