Michelle WilliamsManaging Director
Michelle began her career in Property Management in 1997 as a part-time assistant property manager. It was not long before Michelle discovered this was what she was born to do. In 2009 she created @home to reflect her passion for the industry and commitment to service excellence. Michelle and Matt own a number of residential and commercial investments, helping them maintain a broad knowledge of the property market and a strong understanding of their clients' needs.
Michelle’s love for property management is clear in her commitment not only to her clients and her team but also to the industry as a whole. Michelle is regularly invited to share her knowledge and experience with the next generation of property managers as a guest speaker at industry conferences across Australia.
In addition to multiple business accolades, Michelle's personal achievements include:
AREA Property Manager of the Year 2013
TCCI Tasmanian Owner Manager of the year 2011
Telstra Women's Business Awards (Finalist) 2012
Diploma in Property Services 2009
Matthew BrammallBusiness Partner/Marketing
Matthew (Matt) is a partner in @home and the man behind the brand. Matthew is the creative person among us with a background in graphic design and sign writing.
Matt supported Michelle in her vision to create an independent property management business in 2009 and along the way realised he had developed a new passion! Matt leads the letting team, matching the right people with the right homes. His mission is to make the whole process of finding a home a pleasurable experience.
Claudine ChurchProperty Investor Consultant
Claudine is the friendly face that welcomes our new clients and introduces them to our service and team. Claudine also provides current and new investors with advice in relation to the investment process and the local rental market. Claudine has a number of investment properties locally and interstate, which gives her a broad perspective and understanding of what our clients need and the best way to protect their assets. Before you buy, sell or select a property manager, Claudine is the person to consult first.
Claudine has been recognised for her dedication and commitment to customer care by receiving the title BDM of the year at the REB Awards 2016.
Naomi ChandlerLetting Consultant
Naomi has a genuine caring nature and she understands that moving can often be a stressful process. Her mission is to remove some of the barriers, and she finds great satisfaction in helping people find the perfect place to call home. We regularly see deliveries of flowers and chocolates in the office addressed to Naomi with notes of appreciation for the over and above service she provides new customers of @home. For our clients, they have the added benefit of a dedicated letting team on the lookout for the next quality tenant.
Mandy FarinaPortfolio Manager
Mandy Farina is the queen of organisation, with her incredible discipline to get things within a strict timeline. Mandy is known for her speedy response times and ability to find quick solutions to any challenge. She is articulate and has attention to detail, which are great qualities to have in this industry. Mandy's management statistics are considered well above industry best practice, and we receive a steady flow of positive feedback from her clients and customers which is a testament to her commitment to excellence.
Samantha SpilsburyPortfolio Manager
Samantha, who likes to be referred to as Sam, has a strong desire to build a successful career in residential property management. This is evident in her commitment to increasing her knowledge and gain her Diploma in Property Services. Sam's best quality is her calm approach. The role is one that requires mediation and empathy to negotiate the best possible outcome for her clients. Sam is also a great team player, she recognises when support is needed, and she always offers her time and experience.
Caitlin HorderPortfolio Manager
Caitlin manages her portfolio with a commitment to excellence and pure dedication to her clients and customers. Her attention to detail and clear effective communication is recognised regularly with testimonials and general appreciation from everyone she works with. She is often the first to arrive in the office and the last to leave, making sure she delivers on her promises. Caitlin regularly sacrifices her own time to deliver the best experience she can. We think she is pretty special!
Morgan started with our team in a support role with a variety of tasks during her training period. Her ultimate goal was to manage a portfolio. After six months in the role, Morgan demonstrated that she was well and truly ready to take on the challenge. Morgan has the motivation, ethics, attitude and skills to become one of the best in the business and we are all excited to help her achieve her career goals.
Karen MudgePortfolio Manager
Karen has more than a decade's experience in property management, and over the past 7 year's she was responsible for managing a large portfolio and team. Karen knew what she wanted to do at a very young age, and her passion for the industry has driven her to succeed and be recognised as one of Tasmania's leading property managers. Karen offers our clients a wealth of knowledge and experience to manage their largest assets effectively.
Madeleine ChuggPortfolio Manager
Madeleine who likes to be known as Maddy joined our team in 2017 with more than 5 years experience managing a large portfolio of clients in the local area. We were thrilled to welcome Maddy to the team knowing that she would be a great fit for our culture and service standards. Maddy has a passion for Property Management and she is determined to take her career to new heights with the full support of her team in a structured environment. We are excited to see Maddy shine and we are confident that her clients and customers will benefit from her experience and commitment to service excellence.
Colette recently joined our team in an assisting role to support the Portfolio Managers with administrative tasks and routine inspections. Colette is also in training and learning about the industry and the variety of tasks involved in property management. Colette has a goal to manage her own portfolio in the future. Colette enjoys that every day in property management is different and she loves the diversity of the role with a combination of people contact, out of office inspections and in office administration.
Chelsea provides much-needed support to the property portfolio managers and her role is vital in maintaining efficient, seamless service to our clients. Chelsea is responsible for accounts management and contractor compliance, along with a combination of customer service and administration support. Chelsea approaches her role with passion, enthusiasm, and a personal touch. Chelsea was recently a finalist in the national PPM awards as support person of the year.
Jo WatsonCustomer Service
With over 20 years’ experience in real estate administration and customer service, Jo brings overall knowledge of the industry and a love of people. Jo will be the one with the huge smile, contagious laugh and obvious passion for making people happy and comfortable. Jo is an amazing support to her team and always the first to put up her hand to help a colleague. Coming to work each day with Jo is an absolute pleasure.